Mastering Patient Payment Agreements Counseling Forms, and Good Faith Estimates
This session provides a comprehensive, practical guide to mastering patient payment agreements, with a focus on the Patient Payment Agreement and Counseling Form (PPAC) and the Good Faith Estimate Form. Participants will explore the purpose, setup, and real-world application of each form, including detailed configuration options tailored to their practice needs. Through best practices and […]
Eligibility & Authorization: From Benefit Verification to Reporting
This session is designed for both front office and back office staff, providing essential skills to support efficient and accurate revenue cycle management within Raintree. Front desk team members will learn how to manage eligibility, authorizations, and therapy benefit verification (TVBEN), with a focus on navigating the Eligibility and Authorization Dashboards, understanding authorization types, and […]
Optimizing Your Follow-up Dashboard & RCM Workflows
In this session, we will focus on enhancing the effectiveness and usability of the follow-up dashboard to support more efficient revenue cycle management. Key objectives include identifying critical follow-up metrics, streamlining workflows, and ensuring real-time visibility into outstanding accounts. This session will also cover best practices for filtering, categorization, and incorporating automation into processes to […]
What Keeps You Up At Night: Provider Edition
Join your fellow clinical providers for an open and honest roundtable discussion about the real challenges and stressors we face in today’s healthcare landscape. This interactive session will delve into the issues that weigh on our minds, impact our practice, and ultimately affect the care we provide. We’ll explore common themes, share coping strategies, and […]
Tracking Patient Outcomes for Quality Reporting
This session will focus on strategies for tracking patient outcomes to enhance quality reporting and improve insurance reimbursements. Attendees will learn how to select the most appropriate standardized outcome measures based on patient conditions, ensuring consistency and comparability across cases. The session will also explore how digital tools like Business Intelligence (BI) software, telehealth platforms, […]
Unlocking Efficiency: Utilizing KPIs in Your Clinical Practice
In this session, we will explore how to leverage Key Performance Indicators (KPIs) to unlock greater efficiency in your clinic. Participants will learn strategies for optimizing patient management, such as handling patients without future appointments, reducing overdue tasks, and improving ticketing systems. The session will also focus on ensuring financial health through effective authorization and […]
How to Better Manage Your Caseload & Ensure Timely Follow Up
Case load management is essential for efficiently tracking and managing patient cases, and this session will show how to maximize its potential using customizable views such as Full View, Plan View, and Custom View. Participants will explore various case load setup options, including how to configure views to best suit their practice’s needs and find […]
Optimizing Clinical Operations with Data-Driven Reports
Clinical reports provide valuable insights into patient care and operational efficiency through both weekly and monthly analyses. Weekly reports track visit utilization, EMR summaries, and treatment times to help monitor patient progress and identify areas for improvement. Monthly reports, including case audit reports and productivity metrics, allow practices to measure performance against goals by provider […]
Streamlining Non-Standard Service Line Documentation: From Paper to Digital Templates
Learn how to transition from paper-based documentation of non-standard service lines to efficient digital templates, improving accuracy and workflow. The session will guide attendees through identifying non-standard service lines that are still documented on paper, assessing their needs, and building a business case for moving to digital solutions. We’ll cover the requirements for creating templates, […]
Streamlining Plan of Care: Synchronizing Authorization & Key Deadlines
Streamline the Plan of Care (POC) process by synchronizing authorization end dates and key deadlines to improve compliance, treatment outcomes, and reimbursement efficiency. The session will cover how to align POC timelines with authorization requirements, ensuring that treatment plans are in sync with approved services. We will explore proactive strategies for managing treatment durations, documenting […]