Streamline Payment Collection with RTPay
In this overview, you’ll gain an understanding of how Raintree Payments (RTpay) can accelerate revenue by offering patients convenient self-service options, automating collections, and simplifying payment reconciliation. We’ll cover how patients can make payments via kiosk or portal, set up recurring payments, and securely store payment information. Additionally, we’ll explore the benefits of automatic deposit […]
Seamless Payroll & Powerful Insights with BI
Explore how Raintree’s BI Payroll solution streamlines payroll while delivering greater visibility and control over your financial data. With seamless integration, practices gain instant access to payroll information and can consolidate all financial metrics into a single, comprehensive report. This session will demonstrate how centralized reporting simplifies analysis, enhances efficiency, and supports detailed financial audits—including […]
Monthly Overview of Front Office Reporting Metrics
In this session, attendees will dive into key reports that enhance practice management and operational efficiency. The session covers essential tools like the Referral Source Breakdown Report, Appointment Statistics Report, and Attendance Report, providing actionable insights into referral strategies, appointment trends, and patient behavior. Participants will walk away with a stronger understanding of how to […]
Weekly Front Office Reports for Enhancing Operational Efficiency
This course will teach you how to leverage key reports to optimize your practice’s financial and operational performance. You’ll learn how to identify uncollected copays, track cancellations and missed appointments, and address missing authorizations—all of which directly impact collections, scheduling efficiency, and compliance. By the end, you’ll have actionable strategies to improve cash flow, retention, […]
Essential Daily Front Office Reports
In this session, participants will learn how to leverage powerful daily reporting tools to streamline clinic operations, enhance financial tracking, and ensure compliance with authorization requirements. We will cover how to efficiently manage schedules, monitor copay collections, track outstanding balances, and proactively handle authorization statuses to stay ahead of insurance and treatment approvals. Attendees will […]
What Keeps You Up At Night: Front Office Edition
Join your fellow front office staff for an open and honest roundtable discussion about the real challenges and stressors we face in today’s healthcare landscape. This interactive session will delve into the issues that weigh on our minds, impact our practice, and ultimately affect the care we provide. We’ll explore common themes, share coping strategies, […]
Managing Patient Payment Agreements & Good Faith Estimates
In this session, participants will gain a comprehensive understanding of the Patient Payment Agreement and Counseling Form (PPAC), as well as the Good Faith Estimate Form, focusing on their purpose, setup, and implementation. The course will cover the use-cases and detailed configuration of the PPAC, guiding attendees through its setup and real-world applications. Additionally, we […]
Mastering Eligibility & Authorization Processes: A Lesson in Proper Setup to Reporting
This course on Eligibility and Authorizations is designed to equip front desk staff with the essential skills necessary to manage eligibility and authorizations in Raintree. Participants will explore the purpose and functionality of both the Eligibility and Authorization Dashboards, understand the differences between simple and advanced authorizations, and learn how to use the eligibility record […]
Simplifty Patient Data Collection with PQ Automation
Are you maximizing use of the Patient Questionnaire (PQ) Automation Tool? In this session, you will get a comprehensive overview of the Patient Questionnaire (PQ) Automation Tool, designed to simplify patient data collection and enhance engagement. Participants will learn about its purpose, key benefits, and practical applications, as well as the essential setup and configuration […]
Optimize Your Scheduling with Custom Appointment Views
In this session, participants will learn how to build and manage appointment views allows front office staff to streamline scheduling through discipline-specific and condition-based configurations, aligning appointments with patient needs and provider specialties. By creating views for PT, OT, and ST teams, and leveraging condition-specific filters, clinics can improve scheduling accuracy and clinical efficiency. Additionally, […]