Streamline Payment Collection with RTPay
In this overview, you’ll gain an understanding of how Raintree Payments (RTpay) can accelerate revenue by offering patients convenient self-service options, automating collections, and simplifying payment reconciliation. We’ll cover how patients can make payments via kiosk or portal, set up recurring payments, and securely store payment information. Additionally, we’ll explore the benefits of automatic deposit […]
Monthly Overview of Front Office Reporting Metrics
In this session, attendees will dive into key reports that enhance practice management and operational efficiency. The session covers essential tools like the Referral Source Breakdown Report, Appointment Statistics Report, and Attendance Report, providing actionable insights into referral strategies, appointment trends, and patient behavior. Participants will walk away with a stronger understanding of how to […]
Weekly Front Office Reports for Enhancing Operational Efficiency
This course will teach you how to leverage key reports to optimize your practice’s financial and operational performance. You’ll learn how to identify uncollected copays, track cancellations and missed appointments, and address missing authorizations—all of which directly impact collections, scheduling efficiency, and compliance. By the end, you’ll have actionable strategies to improve cash flow, retention, […]
Essential Daily Front Office Reports
In this session, participants will learn how to leverage powerful daily reporting tools to streamline clinic operations, enhance financial tracking, and ensure compliance with authorization requirements. We will cover how to efficiently manage schedules, monitor copay collections, track outstanding balances, and proactively handle authorization statuses to stay ahead of insurance and treatment approvals. Attendees will […]
What Keeps You Up At Night: Front Office Edition
Join your fellow front office staff for an open and honest roundtable discussion about the real challenges and stressors we face in today’s healthcare landscape. This interactive session will delve into the issues that weigh on our minds, impact our practice, and ultimately affect the care we provide. We’ll explore common themes, share coping strategies, […]
Simplifty Patient Data Collection with PQ Automation
Are you maximizing use of the Patient Questionnaire (PQ) Automation Tool? In this session, you will get a comprehensive overview of the Patient Questionnaire (PQ) Automation Tool, designed to simplify patient data collection and enhance engagement. Participants will learn about its purpose, key benefits, and practical applications, as well as the essential setup and configuration […]
Optimize Your Scheduling with Custom Appointment Views
In this session, participants will learn how to build and manage appointment views allows front office staff to streamline scheduling through discipline-specific and condition-based configurations, aligning appointments with patient needs and provider specialties. By creating views for PT, OT, and ST teams, and leveraging condition-specific filters, clinics can improve scheduling accuracy and clinical efficiency. Additionally, […]
Things You May Have Forgotten Since Your Implementation
This session is a refresher on key Raintree features you may have forgotten since your implementation. We’ll cover everything from system navigation and security settings to task management and internal communication tools, helping you get back up to speed and improve your day-to-day workflows. By the end, you’ll feel confident navigating the system more efficiently […]
Enhancing Patient Communication: Leveraging Standard Campaigns & Specialized Use-Cases
Are you looking to streamline and enhance patient communication at your practice? Join this session for a deep dive into Campaigns that help automate patient communicatoin —saving your practice valuable time while ensuring an exceptional patient care experience. In this session, you’ll explore standard campaigns such as Welcome Letters, Post-Discharge Engagement Messaging, Missing Paperwork Reminders, […]
Mastering Lead Tracking & Active Patient Journeys
Gain a comprehensive understanding of Journey Records, focusing on both Lead Tracking and Active Patient Journeys. You’ll learn how to configure and set up the Lead Tracking Journey Record and Active Patient Journey Record, diving deep into the standard stages for each. Discover how to streamline lead management by adding and configuring lead journey stages, […]