This session provides a practical guide to mastering patient payment agreements, focusing on the Patient Payment Agreement and Counseling Form (PPAC) and the Good Faith Estimate (GFE) Form. Participants will learn how to configure and use these tools to provide clear, structured financial communication tailored to their practice.
Attendees will explore best practices for presenting and explaining payment agreements to patients, handling common counseling challenges, and ensuring accurate documentation and signatures. By leveraging PPAC and GFE forms effectively, practices can improve patient trust, reduce billing disputes, and maintain regulatory compliance—all while streamlining administrative workflows.
By the end of the session, participants will be equipped to foster transparency, enhance patient satisfaction, and support efficient financial planning within their organization.