This course on Eligibility and Authorizations is designed to equip front desk staff with the essential skills necessary to manage eligibility and authorizations in Raintree. Participants will explore the purpose and functionality of both the Eligibility and Authorization Dashboards, understand the differences between simple and advanced authorizations, and learn how to use the eligibility record as a tool for collecting copays and coinsurance at the point of service, ensuring accuracy and improving cash flow. The course also covers various reports, such as the Future Appointments Missing Authorization Report and Copay Reports, to help identify potential issues and streamline financial workflows. By the end of the course, attendees will be able to confidently navigate these key processes and leverage reporting tools to optimize revenue cycle management and minimize revenue loss.