This session will focus on common errors in insurance coverage and claims management, providing you with practical solutions to resolve issues and optimize your processes. We’ll explore techniques for tackling insurance coverage correction errors, such as preventing issues with security measures, reassigning payors, and properly switching or ending payors. The session will also cover how to rectify errors in claim correction tickets, including correcting reverse-only mistakes and ensuring accurate therapist sign-offs. Additionally, we’ll dive into how to use the Working Ledger Verifier to identify and resolve ledger integrity errors, improving the accuracy of your financial records. Attendees will gain actionable insights to streamline claim correction workflows, ensure data integrity, and prevent future errors, ultimately leading to better financial outcomes for your practice.
WHAT’S COVERED:
- Best practices for overriding and correcting BC insurance coverage errors and preventing future issues
- Techniques for switching and reassigning payors, as well as managing payor changes
- How to handle reverse-only errors, ensure proper sequencing, and follow up with therapists on correction tickets
- Managing correction tickets including corrections for: diagnosis codes, referral sources, and units per CPT
- Overview of the Working Ledger Verifier and how it helps maintain ledger integrity and accurate historical records
- Manual vs automatic correction best practices: when to correct errors manually and when to apply corrections across similar transactions
- Understanding and resolving common ledger verifier issues, including explanation of GUID mismatches and CHGPAY table errors