Goodbye 92507, Hello Time-Based Billing (and the New Pediatric Twist)
The shift to 10 new time-based CPT codes for speech services brings major documentation and revenue changes. To complicate matters, the newly published CY 2027 PFS proposed rule introduces a massive late-breaking curveball: HCPCS code GSLPP, a specialized code for pediatric speech-language therapy. Join us as we break down these dual regulatory shifts and what […]
Navigating Recent SMS Communication Workflow Changes & The Healthcare Exemption
As mobile carriers enforce stricter compliance rules for SMS communication, practices must adapt their automated messaging workflows to ensure critical patient outreach isn’t blocked. In this session, we’ll explore how recent RTConnect updates affect your communication cadence—from appointment reminders to billing messages—and how to navigate new manual opt-in requirements through Communication Preference Records (COMPR). From […]
The Leadership Gap: Why a Female-Dominated Workforce Still Lacks Female Executives
Women make up the majority of the therapy workforce—approximately 60–70% of physical therapists, over 90% of occupational therapists, and nearly 95% of speech-language pathologists—yet they remain underrepresented in executive leadership across outpatient therapy. This panel will explore the disconnect between a female-dominated clinical workforce and the limited number of women serving in CEO and other […]
The Power Behind the Practice: Building an Enterprise as a Leadership Partnership
Scaling a therapy practice requires more than passion — it requires intentional leadership design. In this dynamic, back-and-forth presentation, Bobby and Lisa Herrmann share how they grew a home health agency run out of the back of a car into a multi-location organization serving over 20,000 children each month. Together, they explore how complementary strengths, […]
Policy Trends, Advocacy, & What Comes Next for Therapy
The regulatory and payment landscape for physical therapy is continually evolving, presenting both challenges and opportunities for practice owners and industry leaders. In this panel discussion, experts will provide a historical perspective on therapy reimbursement while examining current policy developments and their implications for the future of the profession. Panelists will highlight key industry trends […]
Developing Multi-location Consistency
This session explores how to build multi-location consistency that allows your organization to scale with confidence and clarity. Attendees will learn how to create standardized systems that support growth similar to a franchise model – without sacrificing culture or quality. We’ll cover how consistent processes make training repeatable, easier to implement, and increasingly automated, reducing […]
IT’S ABOUT ARRIVALS: Building a Centralized Scheduling Center That Drives Arrive, Pay, & Stay
In most healthcare practices, scheduling is scattered across locations and buried inside the daily chaos of the front desk. Phones ring, patients wait, staff juggle tasks, and scheduling becomes reactive instead of strategic. The result is predictable: missed calls, poor tracking, no shows, weak first impressions, and patients who never arrive for care. This session […]
Freedom by Design: Why Growing Practices Burn Out & How to Stop Being the Bottleneck
As practices grow, many owners expect more revenue to create more independence in the daily operations. Instead, they experience more pressure, more responsibility, and less flexibility. Every key decision still runs through them. Every problem eventually lands back on their desk. If they step away, performance dips.Burnout is not just about long hours. It shows […]
Switching EMR Platforms: Is the Juice Worth the Squeeze?
Switching electronic medical record (EMR) platforms can feel overwhelming, but with the right approach, it doesn’t have to derail your practice. This session will guide physical therapy and rehabilitation practice owners, managers, and clinical leaders through the entire EMR transition process—from planning and vendor selection to data migration, staff training, and post-launch optimization. Attendees will […]
Leading Through Transformational Change
In a rapidly evolving therapy landscape, the ability to manage change is no longer a “soft skill” — it is a critical business competency. Whether you are implementing new technology, adapting to regulatory shifts, or restructuring your team, the “people side” of change determines your ultimate success. This workshop pulls back the curtain on navigating […]