The Defensible Narrative: A Blueprint to Align Clinical Quality with Revenue Optimization
Bridge the costly gap between clinical excellence and billing requirements by leveraging data-driven metrics, AI tools, and cross-departmental collaboration. With industry data showing a 12% average claim denial rate, organizations are putting $30,000 to $36,000 at risk per provider, every single year. When multiplied across a multi-clinic enterprise, this preventable revenue leakage—combined with the threat […]
From Welcome Letters to Retention Strategies: Scaling Communication with Raintree Campaigns
Looking to streamline patient communication while enhancing the care experience? This session offers an in-depth look at Raintree Campaigns, showing how automated messaging can save your practice time and ensure patients stay informed and engaged. Explore standard campaigns such as Welcome Letters, Post-Discharge Messaging, Missing Paperwork Reminders, and Pain-Related Education, and discover practical strategies for […]
CMS Focus Update
Stay informed on the latest priorities shaping the future of healthcare regulation. In this session, we’ll review CMS strategic objectives for 2026 and beyond, including the agency’s evolving approach to deregulation and what it means for EHR vendors and healthcare providers. We’ll also cover CMS’s continued focus on information blocking enforcement and the latest developments […]
Positioning Your Practice for a Successful Sale
The number of physical therapy practice owners considering a sale continues to grow, and in the coming years there may be more sellers than buyers ready to transact. When that happens, the practices that stand out will be the ones that are well-prepared, growing, and strategically positioned—not simply those looking to sell. In this session, […]
Is the Honeymoon Over? What Really Happens After You Sell Your Practice
The mergers and acquisitions trend in outpatient therapy continues. While many practice owners are excited by the opportunity to sell their business and receive a significant financial return, fewer fully consider what life looks like after selling. Former owners are often contractually and financially tied to the acquiring organization for the next three to seven […]
Optimizing Front Office & Central Scheduling with a Hybrid Model
Discover how a values-driven hybrid front office can transform operations. In this session, we’ll explore proven strategies for optimizing referral intake, improving scheduling efficiency, enhancing data entry accuracy, and driving innovation through integrated front-office and virtual workflows. Learn how these approaches can deliver measurable efficiency gains, reduce costs, and strengthen KPIs, all while aligning with […]
Bridging the Gap Between Revenue Cycle & Finance: Aligning Operational Metrics with Financial Strategy
Revenue Cycle Management and Finance teams often share the same goal—financial stability and growth—yet frequently operate in silos with different metrics, priorities, and perspectives. This session explores how healthcare organizations can bridge the gap between operational revenue cycle activities and financial leadership. Attendees will learn how key revenue cycle metrics such as Days Sales Outstanding […]
Implementing Remote Therapeutic Monitoring: Part 2 – Case Scenarios and Models of Implementation
Choosing the correct model of RTM implementation for your practice is critical to its success. This session will explain the pros and cons of the 3 models of RTM implementation that will enable attendees to make an informed decision for their practice. Through case scenarios, attendees will see a practical application of when and how […]
Implementing Remote Therapeutic Monitoring: Part 1 – Understanding the RTM Codes and Documentation Requirements
Effective with dates of service on and after January 1, 2022, physical therapists, physical therapist assistants, occupational therapists, and occupational therapy assistants can provide and be reimbursed for remote therapeutic monitoring (RTM) services by the Centers for Medicare and Medicaid Services, Medicare Advantage plans, and possibly other commercial/private insurance carriers. This session will thoroughly explain […]
Beyond the Highlight Reel: What You Won’t See on Social About Scaling a Therapy Business
Scaling a therapy business looks great in hindsight—but the reality is messy. In this candid conversation, two CEOs—one a founder and one who rose through the ranks—share the tough decisions, leadership challenges, missteps and inflection points that shaped their journey to the top seat. Walk away with candid insights and practical advice for scaling a […]